Acceptance of terms

By accessing this website you agree to these Terms of Service. If you do not agree, do not use the site. The site provides information about rooms, services, and local attractions. The site also sends emails to staff when you submit a booking request or feedback.

No user accounts

This site does not offer user accounts, logins, or member profiles. You provide personal information only through forms or direct email.

Use rules and prohibited conduct

Use the site lawfully and respectfully.
Do not submit false, misleading, or fraudulent information.
Do not attempt to interrupt site operation or probe security.
Do not post content that violates law or infringes rights.

Violation of these rules may result in refusal to process a request or legal action.

Booking requests and confirmations

Booking requests you send by form or email are requests only. A reservation exists after staff sends a confirmation email that states the booking details.
The hotel sets rates and availability. The site displays sample rates and details for convenience. Final price and availability appear in the confirmation.
Payment instructions and terms appear in the confirmation or in direct communications. Third party payment providers process payments according to their terms.

Cancellations and refunds

Cancellation and refund rules appear in the booking confirmation or in direct communications.
The hotel reserves the right to apply cancellation fees according to the stated policy in the confirmation.

Intellectual property

Site content, including text, images, logos, and layout, belongs to the hotel or its licensors.
You may view and print site content for personal, non commercial use only.
Reuse, republication, or commercial use requires prior written permission.

User content and feedback

When you send feedback, reviews, or photos by email or form, you grant the hotel a non exclusive, royalty free license to use the material for promotional and operational purposes.
Do not send material that contains personal data of third parties without their consent.

Disclaimers and warranties

The site and content appear as provided. The hotel does not guarantee uninterrupted access or error free operation.
Information on the site may change. The hotel updates content as needed but offers no guarantee of accuracy.
To the fullest extent allowed by law, the hotel disclaims all warranties, express or implied.

Limitation of liability

The hotel is not liable for indirect, incidental, special, or consequential damages arising from use of the site.
The hotel liability for direct damages is limited to the amount you paid to the hotel in the 12 months before the claim, or to 100 USD if that amount is lower, except where law provides otherwise.

Links to third party sites

The site may link to third party websites. The hotel does not control those sites and is not responsible for their content or privacy practices. Links do not imply endorsement.

Governing law and dispute resolution

These Terms follow the laws of Ethiopia.
For disputes, first contact [email protected] to seek informal resolution. If we cannot resolve the dispute, you may pursue available legal remedies in courts with jurisdiction in Ethiopia.

Changes to terms

The hotel may update these Terms. The site will show the revised effective date. Your continued use after changes means you accept the new Terms.

Contact and notices

For booking questions, email [email protected].
For legal notices, send email to [email protected] with subject line Legal Notice.
For privacy requests, email [email protected].